Terms and conditions

Hannah's Cozy Boutique

1. Introduction

Welcome to Hannah's Cozy Boutique. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our site.

These terms govern your purchase, use of our services, and access to any content provided on our website.

2. Definitions

  • “We,” “us,” “our” refers to Hannah's Cozy Boutique.

  • “You,” “customer,” “user” refers to anyone accessing or using the website.

  • “Products” refers to items available for purchase on the website.

3. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or have parental/guardian consent to make purchases.

  • You can form legally binding contracts under Canadian law.

4. Account Creation

  • You may need an account to place orders.

  • Keep your login information secure; you are responsible for all activity under your account.

  • Notify us immediately of any unauthorized use.

5. Orders and Payment

  • Orders are subject to acceptance; we may refuse orders at our discretion.

  • Prices are listed in Canadian Dollars (CAD) and include applicable taxes where indicated.

  • Payment is processed via secure third-party providers (e.g., PayPal, Klarna).

  • You confirm that the payment information provided is accurate and authorized.

6. Shipping and Delivery

  • Shipping is outlined in our Shipping Policy, including estimated delivery times and procedures.

  • We are not liable for delays caused by carriers, customs inspections, or circumstances beyond our control.

7. Returns and Refunds

  • Returns and refunds are governed by our Refund & Return Policy.

  • Unauthorized returns may be refused.

8. Product Information

  • We make reasonable efforts to provide accurate product descriptions, images, and pricing.

  • Variations in color, size, or appearance may occur due to photography, display settings, or materials.

9. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Hannah's Cozy Boutique or its licensors.

  • You may not reproduce, distribute, or create derivative works without explicit written consent.

10. Limitation of Liability

  • To the maximum extent permitted by law, Hannah's Cozy Boutique is not liable for:

    • Any direct, indirect, incidental, or consequential damages from the use of our website or products

    • Delays or errors caused by shipping providers

    • Loss of data or unauthorized access to your account

11. Product Availability

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue products at any time.

12. Promotions and Discounts

  • Any promotions, coupons, or discounts are subject to terms, expiration dates, and limitations.

  • We reserve the right to cancel or modify promotions at any time.

13. Privacy

  • We handle personal information according to our Privacy Policy, compliant with PIPEDA.

14. Governing Law

  • These Terms & Conditions are governed by the laws of Canada and the province of Ontario (or your preferred province if applicable).

  • Any disputes will be subject to the exclusive jurisdiction of the courts in that province.

15. Changes to Terms

  • We may update these Terms & Conditions at any time.

  • Updated terms will be posted on this page with the effective date.

  • Continued use of the website constitutes acceptance of the revised terms.

16. Contact Information

If you have questions regarding these Terms & Conditions:

Email: info@hannahscozyboutique.com

Address: Hannah's Cozy Boutique, Toronto, ON, Canada